SurveyMonkey AI Tools Accelerate Survey Insights
SurveyMonkey has launched a suite of new artificial intelligence-driven tools designed to help organisations quickly extract meaningful insights from survey responses. The update brings advanced analysis features and enhanced survey creation capabilities to the platform, aiming to benefit HR teams, customer experience professionals, and other survey users.
What’s New in the AI Analysis Suite
The core of the update is the AI Analysis Suite, which combines innovative features with SurveyMonkey’s existing AI functionalities to streamline the process of making sense of survey data.
One of the standout features is Analyze with AI, a chat-based data analysis tool that lets users query their results conversationally – for example, to break down responses by segment or explore emerging trends. This reduces the need for manual data sorting and speeds up the path from data collection to actionable insights.
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Another new capability is Thematic Analysis, currently in beta. This tool uses AI to identify and categorise common themes in open-ended responses, which helps teams understand patterns in qualitative feedback without sifting through individual comments manually.
SurveyMonkey’s AI continues to include sentiment analysis, which automatically evaluates the tone of open text replies, and response quality detection, which flags low-quality or invalid responses using machine learning.
Enhanced Survey Creation and Customisation
In addition to analytic upgrades, SurveyMonkey has introduced AI-powered tools to make survey creation faster and more intuitive. Users can now transform content from emails or documents into full surveys using an AI paste-and-create tool, reducing setup time.
Custom themes for surveys and forms can also be generated automatically based on brand assets, allowing users to produce consistent, professional-looking questionnaires with minimal effort.
According to Mike Greenberg, director of product marketing at SurveyMonkey, these enhancements bring AI into survey workflows in ways that make sense, helping users ask better questions and reach insights more efficiently – without replacing human judgment.
Broader Impact for Businesses
The introduction of these tools reflects the wider demand for automation and faster data interpretation in feedback processes. By lowering barriers to advanced analysis and offering intelligent authoring tools, SurveyMonkey aims to support organisations of all sizes in deriving insights that fuel better decisions.