Millions of Anker PowerCore 10000 Power Banks Recalled

Following reports of explosions and flames from specific users, Anker Innovations is recalling over 1.1 million power banks.

Some of the Anker PowerCore 10000 power banks may have a lithium-ion battery issue that causes them to overheat, “resulting in melting of plastic components, smoke, and fire hazards,” according to the firm.

Anker Power Banks Are Affected

The Consumer Product Safety Commission (CPSC) announced the recall on Thursday, stating that it primarily affects Anker PowerCore 10000 power banks sold in the United States that have the model number “A1263” and specified serial numbers.

A label attached to the bottom of the power bank contains the model and serial numbers.

Between June 2016 and December 2022, the recalled power banks were sold on Anker’s website, Amazon, Newegg, and eBay.

According to Anker’s website, the recall was carried out “out of an abundance of caution to ensure the safety of our customers.”

The CPSC recall notice states that the battery problem has been linked to 19 fire and explosion incidents.

“Minor burn injuries” that did not require medical attention were the outcome of two events. Over $60,700 in property damage resulted from 11 occurrences.

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What Customers Should Do Now

Customers “should immediately stop making use of the recalled power banks and reach Anker Innovations for instructions on receiving a free replacement power bank,” the notification issued by the CPSC stated. On a specific page on Anker’s website, they can sign up for the recall.

On their website, Anker stated, “Stop using your unit immediately if it has been confirmed to be part of the recall.” “Even if everything appears to function normally, there may still be a risk of excessive heat, fire, or other safety issues.”

A photo “displaying the model number, serial number, their name, the date the pictures were taken, and the word ‘recalled’ written on the power bank in permanent marker” must be presented by the owner of the recalled power banks to receive a replacement, according to the notification. Additionally, they will need to demonstrate that they disposed of the power banks safely.

How to Properly Dispose of Recalled Units

According to Anker, the power banks cannot be thrown in the garbage or recycled like regular batteries. Thus, they must be disposed of at a “certified site that accepts recalled lithium batteries”.

According to the recall notice, consumers should contact their local municipal household hazardous waste collection facility to inquire about disposal options for the power banks.

According to the company’s website, “if replacements are on back order,” customers will be offered the choice to wait for the replacement or receive a $30 gift card.